Refund Policy
Last updated: 17 December 2025

Introduction
This Refund Policy outlines the terms under which refunds may be issued for services provided by Subrus Studio (“we”, “our”, “us”).
By purchasing or engaging our services, you agree to the terms outlined below.

Eligibility for Refunds
We offer a 7-day money-back guarantee from the date of payment.

A refund request must be made within 7 days of the initial payment to be eligible.

No-Questions-Asked Refund
If you are not satisfied with our services within the first 7 days, you may request a full refund.
No explanation is required.

Process for Requesting a Refund
To request a refund, please contact us at:
Email: hello@subrusstudio.com
Phone: +91 9108039248

Please include your name, order or invoice reference (if available), and a brief message requesting the refund.

Refund Method
Approved refunds will be processed using the original payment method where possible.

Refunds will typically be processed within 5–7 business days after approval.

Non-Refundable Situations
Refunds will not be provided if:
The refund request is made after the 7-day eligibility period
The project has been fully completed and delivered beyond the agreed scope
Additional services or third-party costs have already been incurred (such as paid plugins, domains, or hosting purchased on the client’s behalf)

Third-Party Services
Subrus Studio is not responsible for refunds related to third-party services such as Shopify subscriptions, hosting providers, domain purchases, payment gateways, or plugins.

These services are governed by their respective refund policies.

Changes to This Refund Policy
We reserve the right to update or modify this Refund Policy at any time.
Any changes will be posted on this page with an updated “Last updated” date.

Subrus Studio
Bengaluru, India
Email: hello@subrusstudio.com
Phone: +91 9108039248